Will Kradl work with or fit around any tree?
Kradl can be used for Deciduous and Evergreen trees. As long as you have access to a single trunk that fits within the diameter of the ring (4.25”), you are good to go!
Last updated: December 13, 2017 07:39
Is Kradl weatherproof?
Kradl is weatherproof as long as the coating does not become damaged. However, in the unlikely case that it is damaged, the steel can rust. Kradl is designed to withstand winds and storms while supporting the tree. You’ll find the thickness of the plastic to be strong, the carbon steel legs provide great strength, and the anchoring stakes perform about 3x your normal stake.
Last updated: December 13, 2017 07:39
How heavy is Kradl?
Kradl is about 3.5 pounds.
Last updated: December 13, 2017 07:39
How much is shipping?
Shipping costs about $12 dollars a Kradl. However, please note that prices for Hawaii and Alaska vary, if you need shipping to either of these states please send us a direct message and we will be happy to assist you.
Last updated: December 13, 2017 07:39
Do you ship internationally?
We can ship to Canada as well as Europe. Please contact us directly for those shipping prices.
Last updated: March 05, 2018 11:57
Current Estimated Shipping Date: April 2018
Manufacturing and quality control have set us back slightly, but we are still anticipating to ship in April.
Last Updated At: 03/05/18What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.